Frequently asked questions

We recommend booking in advance, especially for colour, bridal, and weekend appointments. Same-day appointments may be available depending on demand.

You will find us at 2-4 Highbridge St, Waltham Abbey EN9 1DG. Town centre car parks and bus links are a short walk away.

Our Waltham Abbey studio offers the full Emerald Beauty Lounge menu, including hair, barbering, colour, lashes, brows, nails and facials.

Arrive with unwashed hair 24-48 hours before your appointment. Bring reference photos and be prepared to share your colour history.

Complimentary consultations are available in-studio. They can be booked online or added to your first service.

We require 24 hours' notice for cancellations and reschedules. Late cancellations may be subject to a fee of up to 50% of the service value.

Yes. Use the booking wizard to combine services, or call the studio directly and we will arrange enough time.

All professionals are trained and certified in their specialties. Many also complete ongoing Emerald Beauty Lounge education programs.